S2: Executing Sustainable Information Quality

While most practitioners agree that Information Quality is extremely important for successful Enterprise Information Management, many are unsure how to overcome the numerous barriers encountered while trying to develop or improve their Data Quality or Data Governance program.

This half-day tutorial is designed for practitioners already familiar with fundamental Information Quality methodologies. Capitalizing on those fundamental concepts and principles, this tutorial provides advanced level discussion on Barriers, Critical Success Factors, and Key Components necessary for developing and sustaining an effective IQ program.

Some of the topics discussed in this tutorial include:

IQ Program Life-cycle Framework & Meta-methodology
Program Management vs. Project Management
Human Factors critical to the success or failure of IQ Programs
Strategies to help Govern the Human while you improve the Information
Important Change Management concepts
Using metrics to help identify and communicate program needs and progress

Joy L. Medved has spent most of the past 20 years as a business improvement consultant, strategist, coach, researcher, trainer and speaker, and specializes in the development, implementation, evaluation and improvement of Data Governance, Data Quality, Metadata, and Training Programs. She always seeks to employ the most efficient and effective combination of methodologies and tools in order to help her clients “simplify the quest for quality.” As a trainer and coach, Joy enjoys helping others learn how to become self-sufficient to achieve and sustain their business improvement goals. Joy spends her spare time enjoying long-distance touring on her GL1800 Goldwing motorcycle. Follow Joy @paradatageek.

Daragh O Brien IQCP, is a leading Information Quality, Information Governance, and Data Privacy consultant, teacher, and author. He spent a decade with Ireland's leading telecoms company in CRM and Regulatory Ops roles and now advises leading organisations in Ireland, UK, and elsewhere on "Connect the Dots" approaches to Information. Daragh is a former Director of the IAIDQ, leads their Irish community, and is a Fellow of the Irish Computer Society. He is also Global Privacy Advocate for DAMA International.