PM1: Measuring the Value of Your Information Management Program

"Information asset" needs to be more than a metaphor - you need to provide demonstrable measures that your information management programs are working.

Measuring the improvements and benefits of data programs are also critical to maintaining the interest of the stakeholder groups, as well as determining whether the program is focusing on the most valuable initiatives.

Using one or more case studies as examples, we will show how metrics can be created for any type of company or organization and what types of metrics are suitable for measuring the success of your information management or data governance program.

We will also review:

The difference between a metric and a key performance indicator (KPI)
Essential categories and types of measurements
Linking progress metrics and impact metrics
Aligning metrics to key business goals and objectives
How to communicate measurements in a meaningful way

Kelle is the Founder and CEO of First San Francisco Partners, an information management consulting firm. She is a veteran industry leader and accomplished advisor, as well as a noted speaker, author and trainer. Kelle is passionate about helping organizations realize the business value of data — and empowering them to derive insights that can improve operational efficiency and decision-making, generate new revenue and mitigate risk and fraud. Kelle developed her ability to work through organizational complexity, build consensus and drive results in senior roles at companies that include U.S.-based firms GoldenGate Software, Siebel Systems and Oracle. She also worked at the executive level in Europe and Asia. Kelle received her MBA from the University of Chicago Booth School of Business and has a BA degree from Duke University.

John Ladley is a Business Technology Thought Leader with 30 years experience in planning, project management, improving IT organizations and successful implementation of information systems. John Ladley is a recognized authority in the use and implementation of business intelligence and Enterprise Information Management. He is author of “Making EIM Work for Business – A Guide to Managing Information as an Asset” and “Data Governance: How to Deploy and Sustain a Data Governance Program.” He frequently writes and speaks on a variety of technology and enterprise information management topics. His Information Management experience is balanced between strategic technology planning, project management and practical application of technology to business problems.