Master Data as a Service
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  Frank Cerwin   Frank Cerwin
Director, Data Architecture & Services


Tuesday, April 29, 2014
11:15 AM - 12:00 PM

Level:  Intermediate

MDM is on the fast track at McDonald’s enabling restaurant, access management, ERP, and supply chain applications on an expedited deployment timeline. This was possible using lessons learned from implementing and operating a Customer MDM at a major financial institution over 20 years ago.

So, what’s new about the McDonald’s multi-domain MDM implementation that you may not have heard before? MDM is offered as a self-sustaining master data marketplace whereby data subscribers and contributors are charged for the subscriptions received based on content and/or the value-added data management services provided.

This case study will include:

  • Lessons learned from the implementations of customer, product, location, and party MDM solutions.
  • Insights into how a multi-domain MDM was created quickly and cost effectively.
  • By leveraging ITIL and eCommerce concepts, how MDM can be offered as a self-sustaining service.
  • How data governance can be addressed in a global, federated, and franchised business model.

Frank Cerwin is the Director of Data & Information Architecture at McDonald’s with responsibilities for Master Data Management (MDM), data integration, data governance, and database management. He has over 35 years of IT experience with architecture and leadership roles in application development, IT security, data management, and eCommerce spanning multiple organizations and industries in the public and private sectors. Frank is ITIL Foundation certified, Six Sigma Green Belt certified, and is past-chairman of the Association of IT Professionals (AITP) Chicago Chapter’s IT Governance Special Interest Group.

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